FAQs
Frequently Asked Questions
Q. Who should take an online course?
Students join our online courses for a variety of reasons. Whatever the reason, our online courses are a flexible way of learning without disrupting your daily life.
Q. How do I select a course?
Visit the courses to browse our offerings and ensure you find a course that meet your area of studies. https://ulearnlms.com/courses and also fee of the course.
Q. Are there any prerequisites or language requirements?
There are no prerequisites. Our courses are open to students of all backgrounds.
Q. Can I take more than one course at a time?
As our courses are offered frequently throughout the year, you can always come back and continue your studies with one or more topics.
Q. What should I do if I need to start the course late?
It is recommended that you begin your course promptly. If you do need to start the course a few days late, contact us at info@ulearnlms.com
Q. How do I register?
Registration is available on our website. Just follow these simple steps:
- Choose your province
- Click the “Register” button in the top right corner of your screen.
- Choose your course(s).
- You will be asked for basic contact information
- Submit your registration form
- You will receive confirmation email with username and password
- Verify email and login for free demo sessions
Q. How do I pay?
Please visit our page https://ulearnlms.com/how-to-pay to purchase a course. We require full payment at the time of purchase and all tuition is billed in PKR Be sure to check with your bank or credit card company, as your financial institution may charge a transaction fee.
Q. My payment did not go through. What do I do?
We apologize for this inconvenience. We encourage you to reach out to your financial institution as further permissions may be needed to complete the payment. You are also welcome to write to info@ulearnlms.com or call us +92 307 666 0380 for further guidance.
Q How do I know my payment is received.
Once you have placed your order, you will be directed to an order confirmation message which will contain your order number. This information will also be emailed to you; this can take up to 30 minutes to arrive in your inbox.
Q How long it will take to activate my course access?
Your access will be activated within 24 hours of receiving your payment
Q. Can I get a refund if I am unable to attend my Online Course?
In order to be granted a full tuition refund, you must cancel your registration by sending an email to info@ulearnlms.com by 5:00 pm 7 full business days after the course’s start date (Your course payment date for the course). Please note we are unable to reimburse for any bank transfer charges. For further information visit https://ulearnlms.com/pages/fee-refund-policy.
Q. What are your Terms and Conditions?
Visit our Terms and Conditions page for details. https://ulearnlms.com/terms-and-conditions
Q. I am registered. Now what?
You will receive a confirmation email with information on when and how you can access your course. Check the details.
Q. Do I need specific equipment to take Online Courses?
You should have an up-to-date web browser such as: Chrome, Safari, Firefox, or Internet Explorer and basic computer specifications with good speed internet.Our Online Courses can be accessed on a mobile or tablet device, although we strongly encourage you to have access to a desktop or laptop computer and reliable internet connection for certain course components. Former students have told us it is easiest to read discussion threads and complete written assignments on a laptop or desktop computer.
Q. How do I contact technical support during my course?
A.For technical support, please email info@ulearnlms.com , 09:00 – 22:00 PST, Monday – Saturday.
Q. What is Customer Service Number?
+92 307 666 0380
Q. What is operational hours
10:00AM to 6:00PM
Q. What is address of Ulearn?
Ulearn Private Limited, Building # 12, Wapda Avenue, Block D3 Block D3, Phase-I WAPDA Town, Lahore, Punjab 54600